Wednesday, February 28, 2018

NA2 28/2/18

When you don’t know the person you are writing to

en‧sure especially British English (also insure American English) /ɪnˈʃʊə $ -ˈʃʊr/

p. 77
informed, reserved, I had a discussion, apologised, investigate, however, concerned, inconvenients, recieve a partial refund, available, arose

refund /ˈriːfʌnd/ ●●○ noun [countable]  (issue, accept, deny...)
1 an amount of money that is given back to you if you are not satisfied with the goods or services that you have paid for
- They refused to give me a refund.
- Return your purchase within 14 days for a full refund.

a‧rise /əˈraɪz/ ●●○ W2 verb (past tense arose /əˈrəʊz $əˈroʊz/, past participle arisen /əˈrɪzən/)

enhance /ɪnˈhɑːns $ ɪnˈhæns/ ●●○ W3 AWL verb [transitive] 
to improve something
- Good lighting will enhance any room.
- The publicity has enhanced his reputation.

So, we are done for the night.
Bueno, hemos terminado por esta noche.
We are done for today.
Hemos terminado por hoy.


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